WHERE ARE YOUR PRODUCTS MADE?

All of our products are handcrafted in Oaxaca, Mexico. 

HOW DO I CARE FOR MY SHOES?

A damp sponge or soapy cloth can be used to clean your shoes and bags.  Do not use the washer/dryer on our shoes or bags. 

CAN I EXCHANGE MY SHOES FOR A DIFFERENT SIZE?

Yes and it’s free! Just contact us at sales@laadidesigns.com and we'll help you out in a within two business days.

HOW LONG WILL IT BE BEFORE MY PREORDERED ITEMS SHIP?

You will see a ship date on all pre-ordered items.  We will ship them on that date.  Shipping usually takes 2-3 days.  If you have any questions, please contact sales@laadidesigns.com

HOW LONG WILL IT TAKE ME TO GET MY SHOES?

All in stock orders will be processed within two business days.  Shipping usually takes 2-3 days.  We ship via USPS Priority Mail. You will be notified once your package ships with a tracking number. 

HOW DO OUR SHOES FIT?

We carry US women’s whole sizes.  It you are a half size, size down. 

DO YOU SHIP INTERNATIONALLY

Yes! We ship anywhere in the world flat rate of $18. Please note that international orders, with the exception of Canada, are FINAL SALE.