FAQs
WHERE ARE YOUR PRODUCTS MADE?
All of our products are handcrafted in Oaxaca, Mexico.
HOW DO I CARE FOR MY SHOES?
A damp sponge or soapy cloth can be used to clean your shoes and bags. Do not use the washer/dryer on our shoes or bags.
CAN I EXCHANGE MY SHOES FOR A DIFFERENT SIZE?
Yes and it’s free! Just contact us at sales@laadidesigns.com and we'll help you out in a within two business days.
HOW LONG WILL IT BE BEFORE MY PREORDERED ITEMS SHIP?
You will see a ship date on all pre-ordered items. We will ship them on that date. Shipping usually takes 2-3 days. If you have any questions, please contact sales@laadidesigns.com
HOW LONG WILL IT TAKE ME TO GET MY SHOES?
All in stock orders will be processed within two business days. Shipping usually takes 2-3 days. We ship via USPS Priority Mail. You will be notified once your package ships with a tracking number.
HOW DO OUR SHOES FIT?
We carry US women’s whole sizes. It you are a half size, size down.
DO YOU SHIP INTERNATIONALLY
Yes! We ship anywhere in the world flat rate of $18. Please note that international orders, with the exception of Canada, are FINAL SALE.